Key Insight: Where defendant indicated that the requested records were not readily searchable because the information sought was not tracked, that compliance with plaintiffs? request would require manual review of ?hundreds of thousands of claims,? that the claim files were not stored as searchable images, and that the cost of reviewing the claim files could eclipse $100,000, the court concluded that defendant had demonstrated undue burden and denied plaintiffs? motion to compel; court also indicated that plaintiffs could have pursued alternative avenues of discovery where defendant indicated that a third party maintained the information requested but failed to do so and that defendant should not be ?required to engage in labor and resource intensive discovery . . . merely because Plaintiff?s failed to subpoena a third-party . . . .?
Nature of Case: Suit arising from Defendant’s refusal to pay certain charges for services provided to insured
Electronic Data Involved: ESI