Polito v. AOL Time Warner, Inc., 2004 WL 3768897 (Pa. Ct. Com. Pl. Jan. 28, 2004)

Key Insight: Court ordered AOL to reveal the identities of its anonymous subscribers who had transmitted offensive emails and instant messages where plaintiff had established that: (1) she had a prima facie basis for asserting criminal or civil liability against the anonymous authors; (2) the identifying information was relevant to her claims and necessary to obtain redress; (3) she was seeking the information in good faith and not for an improper purpose; and (4) she was unable to obtain the identifying information by alternative means

Nature of Case: Individual sued ISP seeking disclosure of identities of subscribers who sent her offensive email and instant messages

Electronic Data Involved: Identities of subscribers